I had not had any prior experience before I started talking to Pat and she was able to immediately put me at ease. She is also patient and a good listener. Pat also made me feel like I was in control at all times as to where the conversation was going and she encouraged me to talk rather than lead the conversations. Flexibility is another quality that Pat showed as there were occasions sometimes at short notice when work or other commitments led to me having to reschedule or even cancel sessions, and she would always where possible try to accommodate me in that regard. There were occasions when I would vocalise my feelings or thoughts and I did not hold back and I felt that Pat's ability to listen and put me at ease was very useful. After some time I started to feel that I was developing a greater awareness and starting to almost learn to help myself and Pat always encouraged this. We also regularly discussed whether the therapy was meeting my needs and Pat was always happy to review where things had not been working.

Pat is very empathic and calm. She is a great listener and is very astute in her responses. Pat is warm and accepting, I felt very comfortable when with her and found her easy to trust. Pat was very clear about my symptoms and why I may be experiencing them, which changed over the course of my therapy. Pat inspired me to hope whilst balancing this with realistic goals. Pat is really insightful and hugely knowledgable about her subject.